FAQ

It is best to use after bath.

Nanokami™ Hair Eraser is safe to use on knuckles, arms, legs, chest, back and bikini area. However, we suggest not to overuse or rub too hard. 

NOTE: If you have sensitive skin, try it on your arms/legs first before you use it on other delicate parts. 

*We don’t recommend using the Nanokami Hair Remover on your underarms and due to the skin being uneven and wrinkly. These areas are very prone to product overuse and overpressure. 

*We don’t recommend using the Nanokami Hair Remover on your underarms or face as your skin on those areas are thin and delicate.

This varies for everyone. Some are comfortable using it 1-2 times a week. Others prefer once every 2 weeks. Adjust accordingly based on the tolerance of your skin.

It will! It actually improves the appearance of strawberry skin that you usually get from waxing.

Our eraser is specifically designed to be gentle and safe for everyone! However we do recommend to Avoid overusing it or press too hard on the skin.

Every after use, clean your Nanokami under running water and brushing off any debris: hair, dead skin, etc. Store in a dry place.

We are currently experiencing slight shipping delays due to COVID-19 workplace regulations. We will ship your products as quickly as we can and appreciate your patience!

Generally, you can change your shipping address within 24 hours. Make sure to contact us immediately with your order number, and the correct address. The more information you provide, the sooner we can change your information. Although we cannot guarantee that we'll catch your order in time before it enters processing, we will try our absolute best to make the requested changes.

Make sure you type ‘Urgent: Change Order Details’ in the subject line. Any other title may cause delay in the delivery of your order.

Please keep in mind that your order may already have been dispatched. In this case, we won't be able to send you another one so it’s best to contact the postal service.